IT Support Intern

Location: Based in Amsterdam, The Netherlands, with a hybrid setup requiring at least two days per week in the office

Company

hirify.global is a growing online marketplace for buying and selling specially curated objects through weekly auctions.

What you will do

• Act as the first point of contact for day-to-day technical support and resolve end-user IT issues.
• Escalate and coordinate complex problems with senior IT team members.
• Document solutions and share troubleshooting knowledge with employees.
• Provision and configure laptops, manage hardware logistics, and track inventory.
• Support employee onboarding and offboarding, including account setup, equipment returns, and account closures.

Requirements

• Strong verbal and written communication, customer service skills, and a hands-on approach.
• Curiosity, attention to detail, willingness to learn, and ability to find information for troubleshooting.
• Basic technical skills and understanding of technical terminology.
• Knowledge of or previous experience using Apple laptops.
• Fluent English and current enrollment at a Dutch university for the full internship duration are required.

Nice to have

• Dutch or additional language skills.

Culture & Benefits

• Work in a diverse organisation with more than 800 employees representing over 60 nationalities.
• Access learning and development initiatives, development plans, and mentorship programmes.
• Work in a flat structure where roles have broad scope and visible impact.
• Receive Catavouchers, an additional annual day off, and leave for work anniversaries and important life events.
• Collaborate from offices in Amsterdam and Lisbon through a hybrid way of working.

Hiring process

• Apply with an English CV and cover letter.
• Application reviews may be supported by artificial intelligence tools, while hiring decisions are made by the recruitment team.