Business Insurance Account Manager II

Location: Kennesaw, Georgia, United States. Applicants must be within driving distance of the Kennesaw office and able to commute at least three days per week. The role includes occasional overnight travel.

Company

hirify.global Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions through a network of offices across North America.

What you will do

• Build and maintain client and carrier relationships by phone, email, and in person.
• Support clients and internal staff with administration, billing, claims, service questions, and problem-solving.
• Manage renewal activities with Producers and Marketing Account Executives, including client meetings and alternative market options.
• Support account marketing, prepare information and forms, present coverage options, and complete implementation.
• Maintain accurate policy and activity records in client management systems and follow up on open items.
• Attend industry seminars and carrier meetings, stay current on products and legislative changes, and mentor team members.

Requirements

• Bachelor’s degree or equivalent education and related training.
• Three to five years of relevant insurance industry experience.
• Appropriate insurance license(s).
• Strong client relationship, communication, service, cooperation, and problem-solving skills.
• Ability to provide direction, feedback, development, and training while motivating team members.
• Proficiency with basic computer applications, including Microsoft Office Suite.

Nice to have

• Advanced degree.
• Certification in the relevant field.
• Experience with Requests for Proposal.

Culture & Benefits

• Hybrid work arrangement.
• Generous time off, including personal and volunteering time.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution matching programs.
• Stock purchase opportunities.
• Inclusive workplace culture focused on colleague well-being and development.