Sr Analyst, Revenue Operations

Location: Manila, Philippines; on-site workplace with hybrid work stated in the job details

Company

hirify.global creates learning and personal development products that support education, career growth, and meaningful relationships.

What you will do

• Manage escalations and complex requests across sales onboarding, offboarding, territory assignments, opportunity ownership, and sales tool access.
• Support Deal Desk operations by resolving pricing, discount, revenue allocation, quote, renewal, order form, and deal split issues.
• Audit compensation, commissions, new logos, renewals with upsells, pricing, contracts, and high-complexity deal structures for accuracy and compliance.
• Troubleshoot Salesforce, Clari, Outreach, LinkedIn Sales Navigator, Tableau, and related sales systems with IT and external vendors.
• Analyze issue trends, perform root cause analysis, and recommend automation, workflow, and process improvements.
• Manage CFO-aligned projects, develop SOPs and workflows, and oversee reports and dashboards for leadership.

Requirements

• Experience handling escalations, user management, profile setup, reporting, and troubleshooting in Salesforce, Clari, Tableau, and CRM platforms.
• Intermediate Salesforce skills, including account and opportunity management, dashboards, reports, user roles, automation logic, workflow builds, and CPQ configurations.
• Experience supporting Deal Desk processes, including quotes, pricing, opportunity splits, renewals, order forms, and revenue operations audits.
• Knowledge of SaaS sales operations, Rules of Engagement, audit processes, data analytics, and process compliance.
• Experience with ticketing and project management tools such as Zendesk, Jira, ClickUp, Confluence, and Asana.
• Strong analytical, organizational, troubleshooting, communication, and attention-to-detail skills.

Nice to have

• Six Sigma certification.
• Experience creating Lucidchart workflows and using Google Sheets and Slides for reporting and documentation.

Culture & Benefits

• Competitive compensation and participation in an employee ownership program.
• Work arrangements vary by role, team, and location, with remote, hybrid, and in-office collaboration models.
• Generous time off, local holidays, and an annual late-December recharge period based on departmental needs.
• Wellness programs, mental health support, learning resources, professional development tools, and tuition reimbursement.
• Inclusive workplace culture with employee recognition programs and comprehensive work technology.

Hiring process

• Successful candidates must pass a background check.
• Identity verification may include legal name, current physical location, contact number, and residential address in accordance with local privacy laws.