Senior Site Reliability Engineer (SRE) (Dynatrace)

Location: Remote, Toronto, Ontario, Canada

Company

hirify.global is a technology services company delivering managed and professional services across cloud infrastructure, networking, cybersecurity, data and AI, automation, intelligence, and enterprise service management.

What you will do

• Help build an SRE Center of Excellence and establish reliability standards, release discipline, and a consistent operating model across application teams.
• Work with application teams to define user journeys, SLIs, SLOs, error budgets, synthetics, dashboards, and reusable reliability templates.
• Configure Dynatrace objectives as code, track compliance and burn rates, and route actionable alerts through Dynatrace and ServiceNow with runbook links.
• Embed production-readiness checks into CI/CD pipelines, including synthetic validation, reliability baselines, rollback testing, and blue-green releases.
• Join application on-call rotations, support incident troubleshooting, lead blameless reviews, and turn findings into runbooks or backlog items.
• Report SLO performance alongside DORA metrics and lead adoption of the SRE framework across application teams.

Requirements

• Strong experience with SRE and reliability engineering, including SLOs, SLIs, error budgets, production readiness, DORA metrics, and incident response.
• Hands-on Dynatrace experience with RUM, services, synthetics, SLOs, alerting, dashboards, and distributed tracing.
• Strong knowledge of CI/CD, GitLab or similar tools, Infrastructure as Code, release controls, and automated reliability checks.
• Experience with Kubernetes, APIs, client-server architectures, blue-green deployments, ServiceNow, change management, and production troubleshooting.
• Ability to lead engineers or SRE practices, establish standards, communicate with technical and business stakeholders, and drive adoption across application teams.
• Experience managing milestones, deliverables, ownership, and timelines throughout the software delivery lifecycle.

Culture & Benefits

• Remote contract opportunity based in Toronto, Ontario, Canada, for an initial 6–9 months.
• Potential contract extension.
• Work is delivered in defined waves with measurable outcomes and clear ownership.
• Applications teams retain ownership of feature delivery, while SRE focuses on making releases safe and reliable.
• Platform teams own OneAgent, RUM, ActiveGate installation, and ServiceNow CMDB implementation.