Ocean Export Lead Agent (Logistics)

Location: Peabody, Massachusetts, United States; office-based role

Salary: USD 50,000–60,000 per year

Company

hirify.global is a Fortune 500 global logistics company providing international trade, supply chain management, and integrated logistics solutions through a worldwide network.

What you will do

• Coordinate smooth and timely ocean export freight processes, documentation, billing, data entry, and shipment reporting.
• Arrange international export shipments and maintain strong customer and vendor relationships.
• Support workload allocation, KPI tracking, customer reviews, retention calls, pricing requests, and invoicing.
• Mentor agents, support onboarding and employee development, and promote training, productivity tools, and process improvements.
• Assist with sales, customer retention, department growth, financial transaction reviews, and operational excellence metrics.

Requirements

• At least 2 years of ocean export or logistics industry experience preferred.
• Fluent English.
• Computer proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong communication, organization, attention to detail, and process-oriented working style.
• Ability to work under pressure and adapt to system, policy, and process changes.

Culture & Benefits

• Paid vacation, holidays, and sick time.
• Medical health plan and life insurance.
• Employee stock purchase plan.
• Training, personnel development, and internal growth opportunities.
• Employee referral program bonus.