AI Engineer – Marketing Intelligence & Automation

Location: Remote in Massachusetts, US

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations, with SS&C Intralinks focused on secure enterprise information and collaboration solutions.

What you will do

• Design, build, evaluate, and maintain AI agents and agentic workflows for marketing intelligence and approved workflow execution.
• Develop data pipelines and intelligence services that unify marketing, CRM, website, campaign, intent, attribution, and search visibility data.
• Build secure APIs, event-driven integrations, reusable services, and workflow automations across marketing, data, CMS, CRM, analytics, and AI platforms.
• Create RAG, vector search, knowledge retrieval, conversational AI, personalization, and digital journey orchestration capabilities.
• Develop predictive intent, next-best-action, measurement, attribution, forecasting, and executive intelligence services.
• Establish evaluation frameworks, observability, quality controls, documentation, and reusable engineering standards for reliable AI deployments.

Requirements

• 4+ years of experience in AI engineering, software engineering, data engineering, ML engineering, marketing engineering, or a similar production-focused role.
• Strong programming skills in Python and experience with JavaScript, TypeScript, or another modern application language.
• Hands-on experience with LLM APIs, tool and function calling, structured outputs, prompt design, agent frameworks, and production evaluation.
• Experience designing RAG and enterprise knowledge-retrieval systems, including embeddings, vector search, metadata, chunking, permissions, and source grounding.
• Experience building data pipelines, APIs, event-driven integrations, workflow automations, cloud applications, and data platforms.
• Knowledge of data modeling, identity resolution, data quality, observability, security, access controls, and governance; AWS and Amazon Redshift experience is particularly relevant.

Nice to have

• Experience with marketing technology, CRM, CMS, analytics, digital experience, or marketing automation platforms.
• Experience in B2B, enterprise software, financial technology, or regulated environments.
• Knowledge of structured data and metadata frameworks such as schema.org and JSON-LD.

Culture & Benefits

• Remote work arrangement for the role.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, holidays, and parental leave.
• Professional development reimbursement opportunity.

Hiring process

• Applications are accepted on an ongoing basis until the position is filled.