Customer Success Manager (AdTech)

Location: Stockholm, Sweden; hybrid workplace with a 3:2 split and a minimum of three days per week in the office.

Company

hirify.global is a video advertising technology company that helps brands achieve stronger results on the open web while supporting sustainable publisher revenue.

What you will do

• Act as the main contact between clients, sales, and technical production teams.
• Create and manage campaign orders in CRM, Videodrop, and Imagedrop, maintaining accurate order and invoice information.
• Coordinate campaign materials, incoming requests, asset tracking, reminders, and follow-ups.
• Support tracking setup, troubleshoot issues, and verify that campaign elements work correctly.
• Facilitate feedback rounds with AdOps and keep campaigns, bookings, assets, and deadlines on track.
• Keep sales informed about booking details, material requirements, and campaign progress.

Requirements

• Strong organizational skills and the ability to prioritize multiple tasks.
• Clear written and verbal communication skills.
• High attention to detail when managing tracking and campaign materials.
• Familiarity with digital advertising, campaign coordination, or ad operations.
• Professional proficiency in Swedish and English.

Nice to have

• Experience with CRM or campaign management tools such as Salesforce or HubSpot.
• Experience coordinating projects in a fast-paced environment.
• Knowledge of the media or advertising industry.

Culture & Benefits

• Hybrid work policy combining office collaboration with flexible work locations.
• Values centered on curiosity, ownership, collaboration, and shared results.
• Global organization with offices in Stockholm, Oslo, London, Paris, Singapore, Hong Kong, New York, and Sydney.
• Background checks are conducted for all hires to protect business-critical information and meet customer requirements.

Hiring process

• Applications and interviews are reviewed on a continuous basis.
• Background checks are completed for all hires.