Licensing Senior Manager (Payments)

Location: Warsaw, Poland; at least 3 days per week in the Warsaw office

Salary: PLN 229,600–377,200, potentially including sales incentive payments; bonus and equity may also apply.

Company

hirify.global is a global payments technology company connecting consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Lead complex, sensitive, and high-impact licensing cases from assessment through completion.
• Advise clients and internal stakeholders on licensing, onboarding, business expansion, sponsorship arrangements, ownership changes, mergers and acquisitions, license changes, and terminations.
• Interpret licensing rules, eligibility criteria, regulatory requirements, and market considerations, turning them into practical recommendations.
• Coordinate cross-functional teams, manage dependencies, communicate risks and timelines, and resolve complex cases.
• Improve licensing processes, controls, documentation, tools, data quality, workflow, reporting, and service quality.
• Lead, coach, and develop team members through prioritization, onboarding, knowledge sharing, feedback, training, and development planning.

Requirements

• Relevant professional experience with a Bachelor’s or Advanced Degree in a relevant field, or equivalent experience.
• Experience in financial services, payments, licensing, regulatory operations, risk, compliance, client onboarding, or another regulated environment.
• Experience independently leading complex licensing, regulatory, onboarding, due-diligence, or client-lifecycle matters.
• People leadership experience, including work allocation, coaching, feedback, and team development.
• Strong client-facing, consultative, communication, judgment, problem-solving, and cross-functional collaboration skills.
• Strong written and verbal English communication skills; ability to work from the Warsaw office at least 3 days per week.

Nice to have

• Strong knowledge of the payments industry and end-to-end client licensing processes.
• Experience leading geographically distributed teams or supporting workforce planning, hiring, succession, or organizational change.
• Experience improving operating models, processes, controls, service standards, or quality approaches.
• Experience with databases, workflow tools, case-management platforms, reporting tools, user-acceptance testing, automation, or AI-enabled capabilities.
• Experience translating complex technical, regulatory, operational, or commercial information into business recommendations.

Culture & Benefits

• Inclusive and collaborative environment where employees can raise risks, share ideas, take ownership, and improve continuously.
• Opportunities for professional growth, coaching, structured training, knowledge sharing, and development planning.
• Benefits may include medical, dental, and vision coverage, pension, life insurance, annual leave, and a wellness program.
• Use of emerging technologies, including Generative AI tools such as ChatGPT and Microsoft Copilot.