City Operations Manager (German-speaking)

Location: Greater Frankfurt area, Germany; on-site at least 3 days per week

Salary: €45,000–€55,000 per year

Company

hirify.global develops transportation and mobility services designed to improve daily commutes and reduce environmental impact.

What you will do

• Run daily on-site operations for on-demand RMV services across the greater Frankfurt area.
• Ensure safe, reliable, and accessible transportation for riders.
• Optimize field-team and service performance using data, technology, AI, and automation.
• Lead AI projects from initial idea through implementation.
• Make real-time decisions involving fleet operations, driver supply, compliance, rider needs, and unexpected issues.
• Support drivers, analyze rider and community feedback, and coordinate between partners, drivers, and central teams.

Requirements

• Operational experience in people management, logistics, customer service, or other process-oriented work.
• Strong communication and relationship-building skills with drivers, riders, teammates, and city partners.
• Hands-on, proactive, and comfortable solving problems in the field under pressure.
• Data-driven, structured, and digitally savvy, with the ability to use analytics and AI tools.
• German and English proficiency at C1 level or higher.
• Valid German Class B driver's license.

Culture & Benefits

• Work with an international team focused on social impact.
• Company pension scheme with a 20% employer contribution.
• Urban Sports Club membership.
• 30 days of vacation per year.