Glosa Supervisor (Customs Brokerage)

Location: Mexico City, Mexico; onsite

Company

hirify.global is a Fortune 500 global logistics company headquartered in Seattle that provides international trade and customized supply chain solutions through a global network.

What you will do

• Supervise the preparation, review, validation, correction, and payment of customs entries.
• Lead the Glosa and Pedimentos team, allocate workloads, monitor productivity, and ensure operational coverage.
• Review tariff classification, customs valuation, country of origin, Incoterms, import and export documentation, and applicable regulations.
• Monitor customs files, audits, compliance requirements, operational risks, errors, delays, and corrective actions.
• Provide technical guidance, coach team members, conduct performance discussions, and support succession planning.
• Collaborate with customers, customs authorities, service providers, Finance, Sales, Operations, Customer Service, and Trade Compliance.

Requirements

• Strong knowledge of customs brokerage processes, customs systems, regulations, tariffs, valuation, origin requirements, and import/export documentation.
• Knowledge of air, ocean, and road transportation processes, Incoterms, customer procedures, and compliance standards.
• Proven leadership, coaching, team-development, analytical, problem-solving, organizational, and time-management skills.
• Experience identifying customs-entry errors, coordinating corrections, troubleshooting operational issues, and using customs brokerage systems.
• Proficiency with Microsoft Excel, Word, and PowerPoint, along with strong written and verbal communication skills.
• Fluent English and schedule flexibility according to operational requirements.

Nice to have

• Knowledge of authorized economic operator requirements.
• Hazardous Materials certification where applicable.

Culture & Benefits

• Training and professional development aligned with company standards, including at least 52 hours of relevant training per year.
• Focus on integrity, accountability, customer service, compliance, continuous improvement, and teamwork.
• Opportunity to develop employees and progress within a global logistics organization.

Hiring process

• Application is submitted through the external job platform linked in the posting.