Senior Engineer, Reliability (Observability)

Location: Austin, Texas, United States; other locations include Fort Mill and Charlotte. Full-time, onsite role.

Salary: $101,558–$169,229 base salary per year.

Company

hirify.global is a U.S. wealth management firm providing financial advisors and institutions with investment solutions, fintech tools, affiliation models, and practice management services.

What you will do

• Support the reliability, availability, performance, and operational stability of observability platforms and associated applications.
• Provide operational support, release execution, readiness validation, rollback planning, and production deployment support.
• Troubleshoot complex production incidents, participate in triage and root cause analysis, and implement permanent corrective solutions.
• Perform platform health reviews, configuration assessments, performance evaluations, and reliability improvement initiatives.
• Improve monitoring, alerting, issue detection, release automation, environment separation, and CI/CD practices.
• Maintain runbooks, incident playbooks, support documentation, configuration records, and release procedures.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 6+ years of experience in SRE, platform engineering, production support, enterprise application operations, or related environments.
• 5+ years of experience supporting enterprise platforms including AWS, Dynatrace, ELK, ServiceNow, and SolarWinds.
• Experience troubleshooting complex production incidents in enterprise-scale technology environments.
• Experience executing technology changes through formal change management and release management processes.

Nice to have

• Experience in financial services or another regulated industry.
• Experience with CI/CD pipelines, release automation, and deployment processes across development, testing, and production.
• Experience with observability platforms, monitoring tools, performance dashboards, or application monitoring solutions.
• Experience collaborating with offshore, nearshore, or global delivery teams.

Culture & Benefits

• Collaborative environment with cross-functional work across Platform Engineering, DevOps, Operations, Incident Management, Quality Engineering, and Scrum teams.
• 401(k) matching, health benefits, employee stock options, paid time off, and volunteer time off.
• Opportunities to contribute to operational excellence, continuous improvement, and mission-critical technology environments.