Product Manager, Business Systems (Salesforce)

Location: Hybrid role requiring in-person work 4 days per week at the Union Square office in New York, NY; work authorization in the United States required.

Salary: $125,000–$200,000 per year, plus a 10% performance bonus.

Company

hirify.global provides personalized virtual behavioral healthcare for people with complex mental health, substance use, and eating disorder needs.

What you will do

• Own the architecture, governance, and roadmap for Salesforce-based operating systems.
• Translate operational workflows into scalable, deterministic system logic.
• Design routing, automation, case management, and capacity allocation frameworks.
• Partner with Operations, Clinical, Admissions, Scheduling, Revenue Cycle, Data, and Engineering teams to identify bottlenecks and build system-level solutions.
• Define schema design, automation standards, and change-control governance.
• Lead cross-functional initiatives that improve funnel performance, revenue capture, compliance, and scalability.

Requirements

• 2+ years of experience in Strategy & Operations, Management Consulting, BizOps, RevOps, GTM Operations, Analytics, or a related field.
• Strong analytical and modeling skills using SQL, Excel, Sheets, or BI tools.
• Experience translating complex operational workflows into system logic.
• Familiarity with CRM, workflow automation, or revenue operations systems; Salesforce is strongly preferred.
• Strong understanding of constraints, throughput, and operating models, with excellent cross-functional communication and stakeholder management skills.
• Native or bilingual English proficiency, United States work authorization, and willingness to work in person 4 days per week in New York are required.

Culture & Benefits

• Full-time, exempt position with comprehensive benefits.
• Performance bonus of 10%.
• Potential stock options and other company-sponsored benefits depending on the position.
• Values include connection, curiosity, evidence-based decision-making, urgency, and persistence.