Product Manager (Membership, AI)

Location: Hybrid in Newark, New Jersey, United States

Salary: $105,000–$110,000 per year, plus eligibility for a discretionary company bonus.

Company

hirify.global's Medscape division develops physician portals and mobile applications that provide clinical information, continuing medical education, treatment resources, and professional communication tools.

What you will do

• Lead the strategy and roadmap for membership, registration, login, identity, profile enrichment, and retention products.
• Drive initiatives that grow active users, increase session frequency, reduce anonymous access, and improve member activation and lifetime value.
• Define product requirements, user stories, wireframes, prototypes, acceptance criteria, and agile product ownership practices.
• Partner with Editorial, Marketing, Sales, Engineering, Design, QA, and BI to deliver web and mobile experiences.
• Use analytics, cohort analysis, funnel analysis, retention analysis, dashboards, and KPIs to guide product decisions.
• Apply AI and machine learning to personalization, identity resolution, content recommendations, fraud detection, verification, and agentic workflow automation.

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent experience.
• Product management experience with consumer or professional digital products across web and mobile.
• Strong data analysis skills, including SQL, experimentation frameworks, BI tools, and interpretation of large datasets.
• Experience building or managing AI and agentic systems such as LLMs, LangGraph, LangChain, RAG pipelines, or MCP-based architectures.
• Experience defining ML/AI product requirements, including inputs, outputs, evaluation metrics, operational considerations, data contracts, and guardrails.
• Strong communication skills and the ability to collaborate with business, technical, data science, and design stakeholders.

Nice to have

• Experience in healthcare, pharmaceutical marketing, medical information, or agency environments.
• Experience with customer data platforms, identity resolution platforms, and marketing automation.
• Experience with ad-driven and commercial web experiences.
• Experience with global products and professional credential validation, such as physician verification.

Culture & Benefits

• Hybrid work environment.
• Medical, dental, and vision insurance.
• Paid vacation, sick leave, and flexible holidays.
• 401(k) retirement plan with employer matching.
• Life and disability insurance, employee assistance program, and commuter or transit benefits where applicable.