Sr. Business Operations Manager (Starlink Growth)

Location: Bastrop, Texas, United States; other location: Redmond, Washington, United States. Travel to customer locations and other SpaceX locations approximately 25–50% of the time; extended hours and weekends may be required.

Company

SpaceX develops space and connectivity technologies, including Starlink, a satellite constellation delivering low-latency broadband internet worldwide.

What you will do

• Own North American go-to-market strategy across third-party channels and Starlink.com.
• Drive Starlink.com channel growth through performance tracking, conversion optimization, and cross-functional coordination.
• Develop pricing and promotion programs with finance, marketing, and commercial teams.
• Operationalize business development and GTM initiatives through program management, pipeline tracking, and execution discipline.
• Create data visualizations, analyze business performance, and present recommendations, risks, and optimization plans to leadership.
• Research new verticals, competitors, markets, partners, and channel opportunities to guide prioritization and resource allocation.

Requirements

• Bachelor’s degree; business, finance, economics, engineering, or a related field is preferred.
• 7+ years of experience in business operations, program management, strategy, GTM, ecommerce, consulting, or investment banking.
• 4+ years of experience executing revenue- or growth-oriented programs, including tracking, reporting, and operationalizing commercial or direct-to-consumer initiatives.
• Experience with program management, business operations, GTM strategy, or chief-of-staff work supporting high-growth or commercial teams.
• Strong analytical, financial modeling, data, communication, and presentation skills.
• Applicants must meet U.S. ITAR eligibility requirements, including U.S. citizenship or nationality, lawful permanent residence, refugee or asylee status, or eligibility to obtain required U.S. authorizations.

Nice to have

• Experience balancing direct-to-consumer and third-party or partner channels while minimizing cannibalization.
• Background in management consulting or investment banking.
• Experience with business development, partnerships, pricing, or promotions in consumer technology, telecommunications, utilities, or subscription services.
• MBA or master’s degree with a business or technical focus.

Culture & Benefits

• Work on Starlink connectivity technology and large-scale commercial growth initiatives.
• Collaborate with technical, commercial, finance, marketing, and leadership stakeholders.
• Travel approximately 25–50% to customer and SpaceX locations.
• Work extended hours and weekends when required by business needs.