Branch Manager - Kernersville (Retail Banking)

Location: Kernersville, North Carolina, United States; in-office position.

Company

hirify.global is a banking company focused on retail banking, customer financial well-being, and inclusive customer service.

What you will do

• Lead all aspects of branch performance, revenue growth, customer loyalty, and customer experience.
• Use consultative sales to acquire consumer and business households, grow share of wallet, and deliver business banking results through business development and community involvement.
• Coach employees on technology-enabled customer interactions, consultative selling, problem resolution, and financial solutions.
• Acquire, onboard, retain, coach, and develop branch team members while managing performance and activity expectations.
• Manage operational, human capital, reputational, and business risk, ensuring compliance with regulatory guidelines and established policies.
• Collaborate with ecosystem partners and connect hirify.global resources to provide a seamless omnichannel customer experience.

Requirements

• Typically 3+ years of related experience or relevant product knowledge.
• Knowledge of branch banking services, banking, sales management, customer experience, customer loyalty, and client counseling.
• Skills in people management, accountability, decision-making, effective communication, managing multiple priorities, proactive behavior, and results orientation.
• Foundational understanding of balance sheets and income statements.
• Ability to serve as a Notary Public in the applicable state.
• Ability to complete additional background checks required by Consumer Financial Protection Bureau regulations.
• No university or college degree is required; comparable education, job-specific certifications, experience, or military service may be considered.
• No required certifications or language assessments.

Culture & Benefits

• In-office workplace with a supportive, inclusive, and accessible culture.
• Medical, prescription drug, dental, vision, life, disability, and Health Savings Account options, depending on eligibility.
• 401(k) with company match, pension, stock purchase plans, dependent care reimbursement, and backup child and elder care.
• Educational assistance, including selected fully paid programs, plus a wellness program with financial incentives.
• Paid maternity and parental leave, up to 11 paid holidays, 9 occasional absence days, and 15 to 25 vacation days depending on career level and years of service.
• No employment visa sponsorship or STEM OPT participation is provided for this position.