Lead Product Manager - Homepage & Navigation (AI)

Location: Welwyn Garden City, United Kingdom. Hybrid working, with 60% of the week spent collaborating from office locations or local sites and the remainder remotely.

Company

Tesco combines retail, digital technology, and mobile services to improve experiences for customers, colleagues, and communities.

What you will do

• Define the vision, strategy, and roadmap for Tesco’s homepage, global navigation, proposition discovery, and personalisation experiences across web and app.
• Create a unified digital entry point that helps customers discover, navigate, and engage with Grocery, Marketplace, F&F, Whoosh, Clubcard, and future propositions.
• Lead the development of personalised, dynamic, simple, and scalable customer experiences.
• Partner with Product, Engineering, Design, Marketing, Trade, and Proposition stakeholders to align priorities and investment.
• Own outcomes including engagement, proposition discovery, navigation success, conversion, customer satisfaction, basket growth, and customer lifetime value.
• Build and develop a high-performing team of Product Managers while establishing goals, OKRs, and measures of success.

Requirements

• Significant Product Management experience leading customer-facing digital products at scale.
• Experience creating product strategies, long-term visions, and actionable roadmaps.
• Strong understanding of customer journeys, UX principles, information architecture, navigation, and discovery.
• Experience using customer research, behavioural analytics, experimentation, and outcome-based metrics.
• Experience leading and developing Product Managers and influencing senior stakeholders in complex environments.
• Strong understanding of personalisation, recommendation systems, AI-enabled customer experiences, and collaboration with Engineering, Design, and Data Science teams.

Culture & Benefits

• Hybrid working with office and remote flexibility.
• Annual bonus scheme of up to 20% of base salary.
• 25 days of holiday plus a personal day and bank holidays.
• Private medical insurance and a free 24/7 virtual GP service.
• Paid maternity, adoption, and paternity leave, plus an Employee Assistance Programme and mental wellbeing support.
• Inclusive and accessible recruitment process through Tesco’s Disability Confident Leader commitment.