IT Specialist (AI)

Location: Tel Aviv, Israel; 4 days per week in the Tel Aviv office

Company

hirify.global is an AI food and beverage intelligence platform helping leading F&B companies identify opportunities, develop products, and bring them to market.

What you will do

• Provide day-to-day support for hardware, software, and access issues, prioritizing requests and following them through to resolution.
• Coordinate onboarding and offboarding, including device setup, accounts, permissions, equipment returns, and access removal.
• Manage laptop and accessory purchasing, setup, inventory, repairs, and returns.
• Administer Google Workspace, Slack, Zoom, licenses, renewals, usage, and company application spend.
• Maintain accounts, groups, permissions, and quarterly access reviews in line with company policies.
• Administer Claude and other approved AI platforms, improve IT processes, maintain documentation, and coordinate with vendors.

Requirements

• 1–2 years of experience in IT support or administration, or equivalent hands-on experience.
• Practical experience troubleshooting macOS and administering Google Workspace.
• Experience owning and improving an IT process or service, such as onboarding, device tracking, support, or documentation.
• Patient communication skills and the ability to explain technical issues clearly to people with different levels of technical confidence.
• Strong follow-through, accurate record keeping, and the ability to manage competing requests.
• Curiosity about AI tools and willingness to learn how to manage them responsibly.

Nice to have

• Experience with device management tools such as Jamf, Kandji, or JumpCloud.

Culture & Benefits

• Hands-on role with opportunities to improve how internal technology and support processes work.
• Work with food, technology, data, and AI in the food and beverage industry.
• On-site collaboration in the Tel Aviv office four days per week.