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8 дней назад

Digital Product Owner (Fintech)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UAE
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Digital Product Owner (Fintech): Developing and improving digital banking channels across internet, mobile, tablet, SMS, wearable, and digital TV platforms with an accent on channel adoption, service quality, compliance, and customer experience. Focus on analyzing usage and revenue KPIs, resolving service failures, maintaining certifications, and leading continuous improvement initiatives for retail banking.

Location: Abu Dhabi, United Arab Emirates

Company

hirify.global provides conventional and Shari’ah-compliant banking products and services to retail and micro-business customers through its Retail Banking Group.

What you will do

  • Assess and implement improvements to digital channels, including internet, mobile, tablet, SMS, wearable, and digital TV platforms.
  • Own digital-channel onboarding, usage, and migration programs.
  • Monitor usage and revenue KPIs and resolve service failures to protect customer experience and the bank’s reputation.
  • Ensure digital banking services meet regulatory and quality requirements, including ISO 9001 certification.
  • Prepare risk, compliance, and incident reporting to support departmental decision-making.
  • Manage and motivate the team, implement approved processes, and lead continuous improvement initiatives.

Requirements

  • At least 6 years of experience delivering projects and working with alternative delivery channels in a bank.
  • Bachelor’s degree in a relevant specialization.
  • Project management certification such as PRINCE2, PMI, Agile, or equivalent.
  • Knowledge of web channels and mobile technologies.
  • Planning, analytical, and time-management skills.
  • Written and spoken English required.

Culture & Benefits

  • Respectful, caring, and disciplined work environment.
  • Inclusive community where diverse contributions are valued.
  • Fixed-term employment for 3 years.

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