Organic Social and Community Lead (Energy)

Location: London, United Kingdom, with hybrid flexibility; travel to other sites may be required.

Company

hirify.global is an energy company focused on customer experience, inclusive employment, and regulated consumer communications.

What you will do

• Own the organic social and community strategy across current and emerging platforms.
• Plan annual cross-channel content and lead editorial calendars aligned with brand strategy and business KPIs.
• Develop customer education, advocacy, and community engagement initiatives.
• Coordinate creative and campaign outputs from briefing through implementation and reporting.
• Partner with legal, regulatory, marketing, creative, digital, press, and external agency stakeholders.
• Test, learn, and report on organic social campaigns, engagement, and brand impact.

Requirements

• 8+ years of leadership experience in social media and community management, preferably in a regulated sector.
• Strong editorial judgment and the ability to adapt tone across executive and consumer channels.
• Experience partnering with legal and compliance teams and managing complex stakeholder groups.
• Understanding of SEO, GEO, and AEO optimization and their relationship with social media.
• Experience with social listening tools, data-led campaign reporting, creative production, and external agencies.
• Excellent attention to detail, autonomy, adaptability, and the ability to manage multiple priorities.

Nice to have

• Experience with a start-up brand or sub-brand.

Culture & Benefits

• Permanent full-time employment with a competitive salary.
• Hybrid and family-friendly working policies.
• 26 days of annual leave plus bank holidays, pension, life cover, bonus opportunities, and flexible benefits.
• Parental leave, fertility and menopause support, and inclusive workplace programs.
• Development programs and talent networks supporting professional growth.
• Employment is subject to a basic DBS check for successful candidates.