5 дней назад
Senior Lifecycle Marketing Manager (B2B SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Lifecycle Marketing Manager (B2B SaaS): Building Payhawk’s lifecycle marketing function from scratch, covering prospect nurture, customer retention, expansion, win-back, and advocacy campaigns with an accent on marketing automation, segmentation, and regional pipeline alignment. Focus on using NRR, GRR, and churn metrics to guide campaign strategy, coordinating cross-functional execution, and establishing the foundation for a future lifecycle marketing team.
Location: Amsterdam, Netherlands
Company
is an AI-powered spend management platform for scaling businesses, combining corporate cards, expense management, procurement, and accounts payable in one product.
What you will do
- Build ’s lifecycle marketing function and establish email as a channel for prospect nurturing and customer retention.
- Develop renewal, retention, upsell, expansion, win-back, reactivation, and customer advocacy campaigns.
- Launch lead-nurture and opportunity-nurture journeys to improve sales readiness, deal scope, and win rates.
- Align campaigns with regional pipeline and retention targets in partnership with regional marketing leads.
- Work with marketing operations to ensure accurate campaign tracking and reporting.
- Own external customer email communications and coordinate the overall sending flow across teams.
Requirements
- Senior lifecycle marketing experience in B2B SaaS.
- Hands-on experience building nurture, onboarding, retention, or win-back programmes from scratch.
- End-to-end expertise with a marketing automation platform, including segmentation, journey and workflow building, and reporting.
- Ability to operate as the first person in the function without an existing playbook or team.
- Strong collaboration skills across regional marketing, ABM, partnerships, and marketing operations.
- Experience using NRR, GRR, and churn metrics to guide campaign strategy.
Nice to have
- Experience building lifecycle marketing programmes from scratch more than once.
Culture & Benefits
- 30 days of paid holiday.
- Week-long exchanges to company locations including London, Amsterdam, Paris, Munich, Vilnius, Berlin, Sofia, and Barcelona.
- Regular team-wide events and a high-performance, feedback-oriented working environment.
- Additional medical care.
- Fully funded sports card and monthly travel allowance for commuting to the office.
- Hands-on access to the product.
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