Manager User Experience (UX) Research & Design (Hospitality)

Location: Barcelona, Spain; workplace type: Hybrid

Company

hirify.global develops technology and software solutions for the travel and hospitality industry.

What you will do

• Guide UX strategy and provide design direction, critique, and quality oversight across hospitality products.
• Ensure alignment with UX principles, accessibility standards, and design systems.
• Influence product scope and roadmaps using research insights, data, and design frameworks.
• Define research strategies, guide methodologies, and ensure research insights are actionable.
• Collaborate with Product, Engineering, leadership, and customers across the product lifecycle.
• Coach multidisciplinary UX team members and support their career and capability development.

Requirements

• Bachelor’s or Master’s degree in HCI, UX, interaction design, psychology, cognitive science, human factors, information design, computer science, business, management, or a related field.
• Experience combining user experience design, research, and cross-functional delivery.
• Experience guiding UX teams that include designers, researchers, writers, or design operations.
• UX leadership experience in complex SaaS environments, including B2B, B2C, or enterprise workflows.
• Experience designing for web, mobile, CRM platforms such as Salesforce, or operational tools.
• Advanced interaction and systems design skills, including Figma or equivalent tools, information architecture, prototyping, usability testing, accessibility, communication, and facilitation.

Culture & Benefits

• Work in a multidisciplinary and geographically distributed environment.
• Focus on continuous learning, adaptability, inclusion, and professional growth.
• Support for clear ownership, accountability, delegation, and career development.
• Commitment to diversity, equal opportunity, and an accessible recruitment process.

Hiring process

• Applications and recruitment communication are handled through official hirify.global channels.
• hirify.global does not charge recruitment fees or request financial information from candidates.