Sales Operations Executive (E-commerce)

Location: Dubai, United Arab Emirates; on-site

Company

hirify.global and dubizzle are homegrown classified platforms serving millions of users across the UAE as part of Dubizzle Group.

What you will do

• Maintain sales databases, client information, documentation, and account-manager assignments based on location and language preferences.
• Support new-business onboarding, account setup, go-live activities, contract activations and cancellations, and failed-payment management.
• Provide operational support to clients and account managers, including credit-utilisation monitoring and issue coordination.
• Onboard and educate account managers, establish operating processes, and use CRM and other business tools.
• Collect and analyze performance data, prepare reports, present findings, and provide actionable insights to sales and marketing teams.
• Coordinate with sales operations and other relevant teams to gather feedback, resolve issues, and execute features and value-added services.

Requirements

• Secondary education required; a bachelor's degree is preferred.
• 1–3 years of experience in sales operations or sales enablement.
• Experience in e-commerce, classified platforms, or pricing strategy is required.
• Account management, customer service, or sales experience, with knowledge of CRM software.
• Knowledge of real estate industry trends and regulations; Excel proficiency is preferred.
• Strong communication, problem-solving, multitasking, prioritization, accuracy, and attention to detail.

Culture & Benefits

• Fast-paced, high-performing, multicultural environment with more than 60 nationalities.
• Competitive tax-free salary.
• Comprehensive health insurance.
• Annual air-ticket allowance.
• Employee discounts, rewards and recognition, and learning and development opportunities.