5 дней назад
Platform Admin Specialist (Philippines)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Platform Admin Specialist (Philippines) (AI learning platform): Managing customer content requests, platform configurations, and learning experience builds with an accent on quality assurance, service-level delivery, and stakeholder coordination. Focus on validating creative briefs, resolving post-launch issues, advising customers on platform capabilities, and optimizing engagement across a global workforce.
Location: Manila, Philippines. Remote and hybrid work arrangements are indicated.
Company
provides an AI-powered learning and employee experience platform connecting people, knowledge, skills, and communication for more than 500 organizations across 60+ countries.
What you will do
- Manage customer content requests from intake through publication.
- Configure platform features according to agreed specifications and deliver builds within defined service levels.
- Validate creative briefs, identify gaps, apply style guides, and perform quality assurance through sign-off.
- Coordinate internal teams, regional teams, agencies, and content suppliers to maintain delivery momentum.
- Monitor post-launch performance, resolve issues, and provide actionable platform and usability guidance.
- Build customer relationships, manage stakeholder communication, and recommend best practices based on platform updates.
Requirements
- Hands-on experience administering an LMS, LXP, or similar learning platform.
- Experience managing service levels and multiple projects in a ticket-driven environment.
- Strong organization, attention to detail, technical aptitude, and ability to communicate complex information to diverse audiences.
- Experience working with stakeholders, L&D and marketing teams, creative agencies, and content suppliers.
- Customer-focused approach and interest in innovative learning experiences.
- Ability to work from home while supporting a global workforce; role location is Manila, Philippines.
Culture & Benefits
- Inclusive and welcoming culture with a strong commitment to diversity, respect, care, and compassion.
- Mandatory Philippine employment benefits, including 13th month pay, SSS, PhilHealth, Pag-IBIG contributions, and statutory leave.
- Equal opportunity employment and support for accommodations during the application and interview process.
Hiring process
- Submit a video, voice note, or something built with AI instead of a CV.
- A real person will review the submission and follow up.
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