Transcript Co-Ordinator

Location: Hybrid work in Brisbane, Australia, with part-time office attendance at 141 Queen Street

Company

hirify.global provides technology-enabled legal services and supports complex global legal outcomes.

What you will do

• Coordinate transcript assignments, jurisdiction allocations, and reallocations with Transcription and Operations Managers and other coordinators.
• Merge, produce, quality-check, finalize, and deliver transcripts according to client requirements, style guides, production schedules, and quality KPIs.
• Set up transcript orders, create directories, maintain delivery information, and manage relevant email accounts and distribution groups.
• Provide transcribers with job information, maintain daily communication, support training, and conduct quality assessments.
• Check audio and transcripts for indistinct or inaudible content and handle ad-hoc transcription and project work.
• Provide billing information, liaise with the Monitoring team, and act as second-in-command to the Transcription Manager when required.

Requirements

• Collaborative approach, strong communication skills, attention to detail, and customer focus.
• Strong written and verbal English skills required.
• High school graduation.
• Six months to one year of basic office administration experience.
• Ability to work outside standard business hours when required.
• Ability to work in a hybrid arrangement in Brisbane, Australia.

Culture & Benefits

• Values-driven environment focused on integrity, service, collaboration, and operational excellence.
• Enterprise-wide learning and internal mobility opportunities.
• Flexible work practices that support life beyond work.
• Modern platforms and AI-enabled tools.
• Safe and healthy work environment with defined company policies and procedures.