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Описание вакансии
Текст:
TL;DR
Security Advisor II (Cybersecurity): Assessing Falcon Complete customer environments and improving security posture through recommendations, remediation, reporting, and technical issue resolution with an accent on threat detection, incident response, and customer-facing security guidance. Focus on identifying misalignment with security standards, coordinating cross-team troubleshooting, and applying AI technologies to improve decision-making and operational efficiency.
Location: USA - Remote. US Citizenship or Green Card Holder required.
Base salary: $100,000–$155,000 per year, plus eligibility for bonuses, equity grants, and benefits.
Company
Develops an AI-native cybersecurity platform that protects organizations by detecting and stopping breaches at large scale.
What you will do
- Assess customer Falcon environments against Falcon Complete standards.
- Recommend security improvements and remediation for CrowdStrike product components.
- Contact customers about standards misalignment and guide them toward secure outcomes.
- Document, update, and resolve customer issues in accordance with procedures and SLAs.
- Prepare service reports and statistics for customers.
- Coordinate with support and internal teams to troubleshoot technical issues and maintain customer satisfaction.
Requirements
- At least 3 years of experience in a cybersecurity-focused role.
- Customer empathy and excellent verbal and written customer-facing communication skills.
- Working knowledge of Windows, Linux, and macOS.
- Experience or demonstrated knowledge of threat detection and incident response.
- Bachelor’s degree in technology or cybersecurity, or relevant equivalent experience.
- US citizenship or Green Card Holder status required.
Nice to have
- Cybersecurity certifications such as SANS or ISC2.
- Incident management, CSIRT operations, change management, and malicious code detection and response.
- Experience with SIEM, UEBA, MDR/XDR, intrusion detection, and response.
- Knowledge of ISO 27001/2, NIST CSF, CIS Critical Security Controls, PCI DSS, Cloud Controls Matrix, or MITRE ATT&CK.
- Experience advising or consulting for complex clients.
Culture & Benefits
- Remote work with flexibility and autonomy.
- Competitive compensation, equity awards, health insurance, and 401(k).
- Paid vacation, holidays, parental leave, and adoption leave.
- Physical and mental wellness programs.
- Professional development, employee networks, volunteer opportunities, and office amenities.
Hiring process
- The role may require periodic alcohol and/or drug testing during employment.
- Employment eligibility verification is conducted through E-Verify.
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