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5 дней назад

Customer Issue Resolution Analyst (Portuguese)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

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Описание вакансии

Текст:
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TL;DR
Customer Issue Resolution Analyst (Portuguese) (Customer Service): Handling customer inquiries of moderate scope and complexity across account management, upselling, issue resolution, inquiry support, and service analytics with an accent on Portuguese-language customer support. Focus on resolving customer issues, supporting account activities, and analyzing customer service needs.

Location: Taguig, Philippines

Company

hirify.global is an innovation-focused corporation developing solutions across diverse industries.

What you will do

  • Handle customer inquiries of moderate scope and complexity.
  • Resolve customer issues and support customer inquiry management.
  • Assist with account management and upselling activities.
  • Contribute to customer service analytics.
  • Follow environmental, health, and safety policies and support continuous improvement.

Requirements

  • Portuguese language capability required for the role.
  • Provide education and work history through a resume or the application form.
  • Contribute to a strong Environmental Health and Safety culture.

Culture & Benefits

  • Innovation, curiosity, creativity, and diverse thinking are encouraged.
  • Employees are expected to identify hazards and follow safety policies.
  • Continuous improvement is part of the working environment.

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Categories

Customer Support Specialist jobs