Lead Technical Account Manager (Fintech)

Location: Fully remote; travel up to 30% of work days.

Salary: $160,000–$250,000 per year, plus equity.

Company

hirify.global provides a secure, real-time API platform for payroll account access, income and employment verification, and direct deposit switching.

What you will do

• Own the technical post-sales relationship for assigned public-sector and government accounts.
• Develop technical account plans aligned with customer objectives and technical environments.
• Lead onboarding, solution design, implementation, and integration projects with customer technical teams and internal engineering resources.
• Create and deliver customer training, conduct technical reviews and health checks, and resolve issues proactively.
• Monitor technical metrics and usage patterns to identify adoption and expansion opportunities.
• Partner with Product and Engineering to communicate customer needs, document best practices, and guide customers through platform updates.

Requirements

• 5–7+ years of experience supporting state and federal agencies, solutions architecture, or a similar customer-facing technical role in B2B SaaS.
• Experience at an early-stage startup with 50–200 employees.
• Strong understanding of APIs, integrations, data workflows, and enterprise software architecture.
• Experience creating custom demos, supporting RFP processes, and addressing data, security, compliance, and procurement requirements.
• Enterprise account management or implementation experience, strong analytical and problem-solving skills, and excellent communication abilities.
• Bachelor’s degree in Computer Science, Engineering, or a related field; a master’s degree is preferred.

Nice to have

• Master’s degree in Computer Science, Engineering, or a related field.

Culture & Benefits

• Fully remote work with flexible time off.
• Health, dental, and vision benefits.
• 401(k) plan.
• Equity package and opportunities to work with financial data technology and public-sector customers.
• Opportunity to influence the future of financial data access in a high-growth environment.