Account Resolution Specialist (Property Management)

Location: Dallas, Texas, United States. Travel required: 10%, including quarterly overnight visits throughout the assigned territory. Court appearances may be in person or via Zoom.

Compensation: $24.00–$26.00 per hour.

Company

hirify.global is a real estate investment platform using technology to support single-family rental housing investment and property management.

What you will do

• Monitor delinquency rates and implement strategies to reduce late and missed payments.
• Initiate and manage eviction processes in accordance with local laws, lease agreements, and required timelines.
• Communicate with residents about delinquency concerns, payment plans, and eviction notices.
• Coordinate with legal and property management teams to resolve cases and support resident retention.
• Maintain case, payment, and eviction records and analyze delinquency trends.
• Prepare management reports and train property management teams on delinquency prevention.

Requirements

• 3+ years of experience in real estate or property management, overseeing single-family or multifamily rental homes.
• Knowledge of leasing, property management, real estate investing, and local residential real estate laws.
• Ability to cultivate relationships, de-escalate difficult situations, and negotiate creative solutions.
• Experience managing budgets, manipulating spreadsheets, and preparing financial reports.
• Proficiency with Google applications, workflow or project management tools, and mobile payment applications.
• Must be authorized to work in the United States; H-1B visa sponsorship is not available.

Nice to have

• Bachelor’s degree, real estate license, or trades license.
• Experience with Yardi, MRI, AppFolio, Onesite, Matterport, Renowalk, or Propertyware.

Culture & Benefits

• Collaborative, growth-oriented work environment.
• Generous paid time off and 12 paid holidays.
• Volunteer time off and paid parental leave.
• 401(k) program and wellness benefits.
• Health, dental, and vision insurance, plus home office and cell phone subsidies.