Senior Solutions Architect Operations Manager (AI)

Location: Remote in Canada or the United States

United States base salary range: $115,200–$194,400 USD per year. The range excludes bonuses, equity, and benefits.

Company

hirify.global provides an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.

What you will do

• Own the operational toolkit, business requirements, workflows, reporting, documentation, and controls for the Solutions Architect organization.
• Partner with Revenue Technology, Revenue Analytics, and system owners on implementation, validation, data quality, and operational improvements.
• Manage tooling, access, assignment, and data support requests, including triage, routing, resolution visibility, and root-cause analysis.
• Improve intake, routing, assignment, and tracking workflows for Solutions Architect engagements, including automation of manual steps.
• Define and operationalize engagement models, handoff criteria, reporting standards, capacity planning, and business review processes.
• Lead testing, rollout, enablement, documentation, and adoption of operational changes based on field feedback.

Requirements

• Experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
• Understanding of technical sales, pre-sales, post-sales, Solutions Architect engagement models, technical evaluations, and customer value delivery.
• Hands-on experience with Salesforce or comparable CRM tools, reporting, data quality, and workflow improvement.
• Strong quantitative, structured problem-solving, project management, communication, and independent execution skills.
• Proficiency in Excel or Google Sheets for capacity, coverage, productivity, and scenario modeling.
• Hands-on experience with AI-native tools for custom reporting and data modeling scenarios.

Nice to have

• Experience supporting a technical field organization in business-to-business software.
• SQL or equivalent data-querying experience.
• Experience with hirify.global, DevSecOps, or AI-enabled automation.

Culture & Benefits

• Remote work with location eligibility for Canada or the United States.
• Flexible paid time off.
• Health, financial, and well-being benefits.
• Equity compensation and an employee stock purchase plan.
• Growth and development funding, parental leave, and team member resource groups.
• AI is used as a core productivity multiplier across daily workflows.