Survivor of Torture Caseworker (Safety & Wellness Caseworker)

Location: Phoenix, Arizona, USA; hybrid work combining office, remote, and field time within the service delivery area. Regular travel is required, with occasional evening or weekend work.

Compensation: $23.50 per hour

Company

hirify.global is an international humanitarian organization supporting people affected by conflict and disaster through programs in health, safety, education, and economic wellbeing.

What you will do

• Provide comprehensive, culturally appropriate case management to survivors of torture.
• Complete eligibility screenings, enrollment paperwork, social and legal assessments, safety plans, case notes, and client progress surveys.
• Help participants access benefits, legal referrals, social services, and community activities.
• Advocate for linguistically appropriate services and conduct outreach to refugee-serving agencies, community organizations, and service providers.
• Maintain accurate family data and assist with donor reports, funding proposals, trainings, and program administration.
• Build relationships with IRC programs, Arizona SOT coalitions, pro-bono legal providers, social service agencies, and government entities.

Requirements

• Undergraduate degree in Social Work or a similar field preferred; comparable related experience may substitute.
• At least 2 years of case management experience in a social services environment.
• Knowledge of survivors of torture, asylum processes, immigration, the Violence Against Women Act, and anti-trafficking is required for the role.
• Proficiency in written and spoken English; strong cross-cultural communication and teamwork skills.
• Valid driver's license, active insurance, reliable transportation, and ability to travel throughout the service delivery area.
• Must possess or be eligible to receive an Arizona fingerprint clearance card; must be able to drive a 15-passenger van and lift 35–50 pounds.

Nice to have

• Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or another refugee or immigrant language used in Arizona.
• Case management or victims assistance experience.
• Public speaking or presentation experience.

Culture & Benefits

• Hybrid work environment combining office, remote, and field-based work.
• Paid sick leave, U.S. holidays, and paid time off based on role and tenure.
• Medical, dental, vision, flexible spending, disability, and life insurance options.
• 403(b) retirement savings plan with employer match and additional employer contributions.
• Employee Assistance Program providing confidential counseling and support.
• COVID-19 vaccination proof is required for candidates selected for interview.