AI Scrum Master

Location: Remote in Brazil, the Dominican Republic, Argentina, Mexico, or Costa Rica

Company

hirify.global is a global IT services company with over 28 years of experience, serving financial, healthcare, insurance, mortgage, technology, and other sectors. The company provides long-term contract and permanent opportunities for IT professionals.

What you will do

• Facilitate Scrum ceremonies and own the delivery cadence across discovery, refinement, build, testing, release, and post-release support.
• Track sprint and release progress, delivery metrics, risks, dependencies, bottlenecks, scope changes, and carry-over.
• Partner with Product Managers or Owners to maintain a healthy backlog, refine work at least two sprints ahead, and define testable user stories.
• Coach teams, Product Owners, stakeholders, junior Scrum Masters, and team members on Agile practices, self-organization, delivery, and continuous improvement.
• Support release planning, capacity planning, roadmap feasibility, stakeholder reporting, workshops, and PI or quarterly planning.
• Apply LLMs and AI agents to ceremony preparation, reporting, Jira analysis, retrospectives, planning, documentation, testing, and delivery improvement.

Requirements

• 5+ years of experience as a Scrum Master, Agile Delivery Lead, or similar role, preferably in IT, SaaS, or digital transformation projects.
• Recognized Scrum or Agile certification, such as PSM, CSM, SAFe SM, or equivalent.
• Strong experience with Scrum, Kanban, and hybrid delivery, including backlog management and cross-functional team leadership.
• Proven success delivering complex IT or software products end-to-end.
• Excellent facilitation, communication, and stakeholder management skills.
• Strong data-driven skills for defining delivery metrics, analyzing trends, and converting findings into team improvements.
• Technical aptitude covering CI/CD, testing, code review, and technical debt, with the ability to discuss engineering trade-offs.
• Solid understanding of AI/ML concepts and practical experience with teams building or using AI-powered features.
• Hands-on daily use of LLMs such as Claude, ChatGPT, or Gemini, including reviewing AI output, responsible prompting, quality controls, data privacy, hallucinations, and human-review requirements.

Nice to have

• Experience supporting multiple teams or scaled Agile environments.
• Experience in flexible workspace, commercial real estate, or similarly complex B2B service industries.
• Advanced Jira and Confluence experience, including board configuration, workflows, dashboards, and reporting.
• Familiarity with Jira Advanced Roadmaps, Power BI, Looker Studio, SAFe, LeSS, or Scrum@Scale.
• Consulting experience, change management, Agile scaling, distributed or multi-time-zone team coaching, and delivery-risk management.
• Experience with FigJam, Miro, or similar collaboration and whiteboarding tools.
• Practical experience introducing AI-assisted delivery workflows, understanding AI agents and tool use, and measuring their impact with human-in-the-loop checkpoints.

Culture & Benefits

• Work with modern technologies and experienced professionals in a collaborative learning environment.
• Competitive remuneration package and referral bonus.
• Career growth, mentorship programs, and professional training.
• Long-term contract and permanent opportunities are available.
• Equal-opportunity workplace committed to preventing discrimination, harassment, and abusive or offensive behavior.