9 дней назад
Software Support Internship
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Software Support Internship (Enterprise Software): Supporting customers and internal teams by investigating software issues, documenting incidents, and validating solutions with an accent on troubleshooting, recurring-issue analysis, and service quality. Focus on diagnosing problems with support engineers, improving support processes, and collaborating with development and product teams.
Location: Dundee, Scotland, United Kingdom; onsite
Company
provides technology and services that expand financial access, improve branch operations, and maximize self-service availability for financial institutions and retailers.
What you will do
- Assist with troubleshooting software-related issues.
- Work with support engineers to diagnose and resolve technical problems.
- Document incidents and solutions.
- Analyze recurring issues and identify improvements.
- Support testing and validation activities.
- Collaborate with development and product teams.
Requirements
- Study Computing, Information Technology, Software Engineering, or a related discipline.
- Return to university after completing the internship.
- Demonstrate strong technical aptitude and problem-solving skills.
- Have a customer-focused mindset and strong communication skills.
- Be available to work onsite in Dundee, Scotland.
Culture & Benefits
- 12-week paid internship from May to August.
- Gain real-world technical support experience.
- Work with enterprise software environments.
- Develop troubleshooting and analytical skills.
- Collaborate with global teams and customers.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
12 дней назад
Product Support, Placement Student (AI)
27 500GBP
12 дней назад
Technical Customer Support Engineer (Cybersecurity)
10 дней назад
Technical Support Engineer (Secure Card Issuance)
10 дней назад
Associate Technical Support Engineer (Cybersecurity)
35 000GBP
2 дня назад
Software Support Analyst
11 дней назад