Implementation Manager (IoT)

Location: Hybrid in Denmark, with locations in Aalborg, Aarhus, Copenhagen, or Kolding

Company

hirify.global provides an IoT operating data platform connecting people, assets, and processes across the construction and off-highway industries.

What you will do

• Manage end-to-end customer implementation projects from contract signature through successful completion.
• Own statements of work, project plans, milestones, timelines, dependencies, and implementation resources.
• Lead customer meetings, provide status updates, manage expectations, and coordinate issue resolution.
• Define customer success criteria and track time-to-value, adoption, and completion outcomes.
• Coordinate CSMs, Commercial, Marketing, Hardware, and Platform stakeholders and ensure a smooth handover to Customer Success.
• Identify recurring implementation challenges and contribute to documentation, knowledge sharing, and process improvements.

Requirements

• Experience in customer-facing project management, implementation, or delivery roles.
• Strong organizational, communication, stakeholder management, and prioritization skills.
• Ability to manage multiple customer projects, risks, scope changes, dependencies, and deliverables.
• Comfort working in technical or product-led environments and understanding solution architecture and technical dependencies.
• Experience with change management methodologies and a structured, detail-oriented, customer-focused approach.
• Working knowledge of tools such as Asana, Planhat, Salesforce, Slack, Linear, Outlook, or Zoom.

Culture & Benefits

• International environment with collaboration and social events across teams, departments, and borders.
• Flexible hybrid working with equipment provided for the chosen work setup.
• Training, coaching, mindfulness support, and an open feedback culture.
• Inclusive workplace focused on qualifications and merit.
• Individual contributor role with no direct people-management responsibility.