Senior Product Manager, Intelligence (AI)

Location: Toronto; hybrid work

Salary for candidates based in the United States: CA$151,000–CA$239,000 per year. Expected OTE: CA$168,000–CA$265,000 per year, including bonus or commission.

Company

hirify.global is a customer engagement SaaS platform that helps brands deliver personalized experiences through cross-channel messaging, journey orchestration, and AI-powered decisioning and optimization.

What you will do

• Own the vision, strategy, and roadmap for the Intelligence product area.
• Partner with engineers to improve model accuracy, reliability, fallback behavior, and customer uplift.
• Define and track adoption, SKU attach, retention, uplift, and revenue-impact metrics.
• Make AI-powered features transparent and trustworthy for marketers and go-to-market teams.
• Work with engineering and product design to deliver new products and features.
• Lead launches and manage expectations across Product Marketing, Customer Success, and other stakeholders.

Requirements

• 5+ years of Product Management experience.
• Strong product judgment for turning complex algorithms into simple, trustworthy marketer experiences.
• Strong communication, storytelling, collaboration, organization, and persuasion skills.
• Ability to drive projects to completion, manage multiple priorities, and work cross-functionally.
• Experience with experimentation and measurement, including A/B testing, holdout groups, uplift, and model tradeoffs.

Nice to have

• Experience shipping ML or AI-powered products such as recommendations, personalization, optimization, or decisioning.
• Experience with recommendation systems, multi-armed bandits, or reinforcement learning.
• Performance or lifecycle marketing experience.
• Experience in B2B SaaS or at a high-scale technology startup.

Culture & Benefits

• Hybrid ways of working with a curated in-office experience.
• Equity grants, retirement and employee stock purchase plans, and flexible paid time off.
• Medical, dental, vision, life, disability, fertility, and equal paid parental leave benefits, varying by location.
• Professional development through career pathing, learning platforms, and a yearly learning stipend.
• Collaborative, transparent, inclusive culture with employee resource groups and community volunteering opportunities.

Hiring process

• AI-assisted tools may be used to review application materials, schedule and record interviews, and summarize interview notes.
• Recruiting teams remain responsible for hiring decisions, and candidates may request an alternative or manual review process where applicable.