8 дней назад
Enablement & Learning Analyst (Fintech)
26 600MXN
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enablement & Learning Analyst (Fintech): Designing and coordinating continuous learning, upskilling, onboarding, and digital learning programs with an accent on instructional design, KPI analysis, and operational performance. Focus on creating assessments and microlearning, analyzing knowledge retention and QA results, and improving training through feedback from Operations and QA.
Location: Remote in Mexico, with a planned transition to a flexible hybrid model in Mexico City. Weekend coverage is mandatory, with two weekdays off; shifts may rotate.
Salary: $26,600 MXN gross per month.
Company
is a fintech company building an AI-powered financial companion and cross-border money movement services for Latinos in the United States.
What you will do
- Design learning experiences using instructional design and adult learning principles.
- Coordinate upskilling programs from planning and stakeholder alignment through training, assessment, and completion.
- Create and maintain training materials, assessments, simulations, learning paths, microlearning courses, and digital content.
- Facilitate training and onboarding programs for different audiences and operational needs.
- Partner with QA and Operations to identify operational defects and deploy remediation modules.
- Monitor learning and operational KPIs, analyze learner feedback, and improve existing programs through the LMS.
Requirements
- Education, Educational Sciences, Instructional Design, Educational Technology, Pedagogy, or a related background.
- At least 2 years of experience in instructional design, learning and development, or educational projects.
- Experience coordinating projects and managing multiple priorities and stakeholders.
- Strong analytical, organizational, written, and verbal communication skills, including the ability to work with KPI and performance data.
- Experience creating learning materials, assessments, microlearning, or digital learning experiences.
- Hands-on experience administering learning management systems; Absorb LMS is a strong plus.
Nice to have
- Experience using AI tools for rapid content creation, assessment generation, and instructional design.
- Experience with QA, Customer Support, Operations, BPO, fintech, or high-growth environments.
Culture & Benefits
- IMSS, Infonavit, and benefits required by Mexican law.
- Performance bonus, food and Wi-Fi vouchers, and five additional paid time-off days.
- Wellness and medical program.
- Unlimited Coursera access and opportunities for professional development.
- Remote work currently, with a planned flexible hybrid model in Mexico City.
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