7 дней назад
IT Systems & Services (ITSS) Intern
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Systems & Services (ITSS) Intern (IT Support): Providing first-line technical support and managing employee devices, accounts, and hardware logistics with an accent on end-user service, laptop provisioning, and employee lifecycle support. Focus on troubleshooting daily IT issues, coordinating complex resolutions, and maintaining accurate equipment and process documentation.
Location: Amsterdam, the Netherlands. Hybrid setup with a minimum of two days per week in the office.
Company
operates an online marketplace for buying and selling specially curated objects, with more than 100,000 items auctioned each week.
What you will do
- Provide first-line technical support and resolve day-to-day IT issues for employees.
- Coordinate with senior team members on complex technical problems.
- Document solutions and share troubleshooting knowledge with end users.
- Provision and configure laptops and manage hardware logistics and inventory.
- Support employee onboarding and offboarding, including account setup, equipment returns, and account closures.
Requirements
- Strong verbal and written communication skills with a customer-focused approach.
- Curious, hands-on, detail-oriented attitude and willingness to learn and support others.
- Basic technical skills and the ability to research and troubleshoot technical issues.
- Knowledge of or previous experience using Apple laptops.
- Fluent English required. Dutch and additional languages are a plus.
- Currently enrolled at a Dutch university and able to remain enrolled throughout the internship.
Nice to have
- Knowledge of Dutch or additional languages.
Culture & Benefits
- Work in a diverse, inclusive, and queer-friendly organisation with more than 60 nationalities.
- Receive learning and development support, development plans, and mentorship.
- Work in a flat structure with broad scope and visible impact.
- Receive Catavouchers for joining and birthdays, an additional annual day off, and extra leave for selected milestones and life events.
- Collaborate from offices in Amsterdam and Lisbon through a hybrid way of working.
Hiring process
- Submit an English CV and cover letter.
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