Courier & Logistics Coordinator

Location: Based in the Warrington office with attendance at the Widnes stores twice a week

Company

hirify.global delivers innovative and sustainable solutions for the UK's complex infrastructure needs.

What you will do

• Act as the main contact for delivery requests from project teams and capture collection, delivery, access, timing, load, weight, and vehicle details.
• Load and book jobs through Courier Exchange, selecting carriers based on cost, vehicle type, availability, reliability, ratings, feedback, and insurance.
• Plan same-day, next-day, timed, consolidated, and multi-drop deliveries while coordinating collections, returns, and site deliveries.
• Liaise with drivers, track live jobs, communicate ETAs and delays, and resolve failed deliveries, damage, or missing-item issues.
• Coordinate with Stores to prepare materials, paperwork, collection slots, labelling, and driver access.
• Monitor delivery spend, verify invoices, prepare performance reports, and improve delivery procedures and cost efficiency.

Requirements

• Excellent organisation, time management, communication, problem-solving, and prioritisation skills.
• Strong attention to detail, accurate record keeping, commercial awareness, and the ability to work independently and as part of a team.
• Confident telephone manner when dealing with drivers, carriers, project teams, and site teams.
• Good knowledge of UK geography and understanding of vehicle types and payloads.
• Proficiency in Outlook, Excel, and the wider Microsoft Office suite.
• Ability to work from the Warrington office and attend the Widnes stores twice weekly.

Nice to have

• Experience with Courier Exchange or a similar freight exchange platform.
• Previous courier, transport, or logistics coordination experience, ideally in construction, utilities, or telecoms.

Culture & Benefits

• Full-time role supporting project, stores, procurement, finance, and site teams.
• Responsibility for maintaining compliance with procurement, finance, Health & Safety, insurance, and hazardous-goods requirements.
• Performance measured through on-time and in-full delivery, delivery cost, waiting time, failed deliveries, accurate coding, and project team satisfaction.