Acceptance Solutions Analyst (Fintech)

Location: Warsaw, Poland

Salary: PLN 129,150–212,175, potentially including sales incentive payments; bonus and equity may also apply.

Company

hirify.global is a global payments technology company connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Lead end-to-end implementation of Acceptance Solutions products and services.
• Manage product launches, platform migrations, service expansions, configuration changes, and strategic client initiatives.
• Act as a consultative client contact, translating business and operational needs into technical requirements and implementation plans.
• Coordinate Product, Engineering, Operations, Risk, Client Services, Sales Engineering, and Support teams against project milestones.
• Manage project plans, risks, dependencies, issues, status reporting, testing, certification, and production readiness.
• Improve implementation processes, onboarding, documentation, product adoption, and delivery efficiency using digital tools including Generative AI solutions such as ChatGPT and Microsoft Copilot.

Requirements

• Relevant professional experience supported by a Bachelor’s or advanced degree.
• Experience in banking, financial services, technical support, or a related client-facing environment.
• Strong project coordination skills, including project plans, status updates, issue tracking, and resource coordination.
• Experience troubleshooting and documenting technical or operational issues.
• Ability to work consultatively with clients and translate their needs into clear requirements.
• Fluency in written and spoken English is required.

Nice to have

• Experience improving processes and supporting system enhancements.
• Experience representing client system and operational requirements to internal teams.
• Experience creating or improving support documentation and business or operational enhancements.

Culture & Benefits

• Medical, dental, and vision coverage.
• Pension and life insurance.
• Annual leave and wellness program.
• Potential bonus, equity, and sales incentive eligibility.