Account Specialist – Energy Efficiency Outreach Coordinator

Location: Albuquerque, New Mexico, United States; remote and field-based with required local travel. Local travel is required 25%–40% of the time, and a reliable vehicle and valid driver's license are required.

Base salary anticipated at $60,000–$65,000; posted full-time pay range is $50,364–$85,618.

Company

hirify.global is an advisory and technology services provider helping clients solve complex challenges through consulting expertise and technology.

What you will do

• Increase awareness, enrollment, and participation in the PNM Home Energy Checkup Program.
• Build and maintain relationships with community organizations, local governments, nonprofits, trade allies, contractors, and other partners.
• Represent the program at outreach events, resource fairs, workshops, presentations, and community meetings.
• Coordinate outreach campaigns, promotional materials, customer engagement activities, and participant onboarding.
• Manage contractor communication, performance tracking, quality assurance, issue resolution, and project closeout.
• Track leads, event outcomes, partner engagement, documentation, and program performance in CRM and database systems.

Requirements

• Bachelor’s degree in energy, sustainability, business, community development, environmental science, or a related discipline; one year of professional experience may substitute for one year of education.
• At least one year of experience in community outreach, account management, customer success, energy efficiency, utilities, or a related field.
• Strong organization, attention to detail, independent field-work capability, and proficiency with Microsoft Office, CRM systems, databases, and digital collaboration tools.
• Valid driver’s license, successful Motor Vehicle Records check, and a reliable vehicle for local travel.
• Ability to coordinate stakeholders, contractors, marketing teams, operations teams, and implementation partners.

Nice to have

• Bilingual English/Spanish proficiency.
• Experience with New Mexico communities, local governments, tribal communities, nonprofits, or community-based organizations.
• Experience with utility, energy efficiency, electrification, sustainability, or public-benefit programs.
• Knowledge of residential energy-efficiency technologies and energy-saving practices.
• BPI, LEED Green Associate, CEM, or similar industry certification.

Culture & Benefits

• Full-time employment with a combination of remote work and field-based community engagement.
• Local mileage reimbursement is provided.
• Work involves collaboration across outreach, marketing, operations, contractor, and implementation teams.
• Equal opportunity workplace with reasonable accommodations available throughout the application and employment process.