Senior Manager, Client Consulting - NGPO (Payments)

Location: Tokyo, Japan; at least 3 days in the office required

Company

hirify.global is a global payments technology company serving consumers, merchants, financial institutions, and governments in more than 200 countries and territories.

What you will do

• Own end-to-end account management for a strategic co-brand card partnership and share accountability for business growth results with the Client Relationship Management team.
• Act as the primary client relationship owner across senior leadership and frontline stakeholders.
• Lead initiatives from proposal development and contract negotiation through contract execution and delivery.
• Coordinate Marketing, Product, Legal, Finance, and other internal stakeholders to keep initiatives progressing.
• Analyze client challenges, portfolio performance, and market opportunities to shape consulting projects and growth initiatives.
• Monitor account performance, manage project setup and reporting, and ensure compliance and delivery commitments are completed.

Requirements

• Fluent Japanese and at least business-level English proficiency.
• 8+ years of client- or partner-facing experience in areas such as B2B sales, account management, partnership management, alliance management, or consulting.
• Demonstrated ability to own client relationships from proposal and contract negotiation through delivery.
• Experience managing complex cross-functional projects involving Marketing, Product, Legal, and Finance.
• Strong problem-solving, business judgment, collaboration, flexibility, and stakeholder management skills.
• High attention to detail and the ability to manage multiple priorities while progressing initiatives.

Nice to have

• Experience in payments, banking, or the financial industry.
• Experience with card partnerships or loyalty programs.

Culture & Benefits

• Work in a cross-functional, matrixed organization alongside hirify.global Consulting & Analytics and Client Relationship Management teams.
• Contribute to strategic initiatives with direct impact on client business growth.
• Collaborate with experienced teams to deepen knowledge of the payments industry.
• Hybrid work arrangement with at least 3 office days per week.