Email & SMS Production Specialist (Klaviyo)

Location: Fully remote within the United States; international and California-based employees are not currently eligible. Applicants must be legally authorized to work in the United States for a W-2 position. Working hours are Monday–Friday, 9am–6pm ET, with a one-hour unpaid meal break.

Salary: $32–$40 per hour.

Company

hirify.global is a health and wellness brand offering education, premium supplements, and holistic health products to a large global audience.

What you will do

• Build, schedule, and send email, SMS, and RCS campaigns, flows, and transactional messages in Klaviyo.
• Create segmented and personalized content using conditional blocks, product feeds, profile properties, and event data.
• Execute A/B tests for subject lines, content, send times, and flow branches according to established test plans.
• Perform self-QA, including proofing, link testing, rendering checks, and personalization verification.
• Monitor deliverability, flow health, integrations, and campaign performance; troubleshoot triggers, filters, and data synchronization issues.
• Maintain templates, modules, naming conventions, documentation, and execution SOPs.

Requirements

• 2–4 years of hands-on experience building and sending email and SMS campaigns and flows in a DTC or ecommerce environment.
• Strong Klaviyo troubleshooting experience with flow triggers, profile and event data, filters, segmentation, and integrations.
• Working knowledge of HTML and CSS for email and experience troubleshooting rendering across clients and devices.
• Experience with SMS campaigns and flows, including TCPA and carrier compliance requirements.
• Experience with A/B testing, campaign and flow metrics, deliverability monitoring, and list hygiene.
• Must be legally authorized to work in the United States for a W-2 position; international and California-based applicants are not currently eligible.

Nice to have

• Klaviyo certification.
• Experience with Shopify and its Klaviyo integration.
• Knowledge of authentication, sender reputation, and email deliverability best practices.
• Experience with RCS messaging or health, wellness, and supplement marketing.

Culture & Benefits

• Fully remote work with an emphasis on work–life balance.
• Medical, dental, and vision insurance with 80% of premiums covered.
• Paid vacation after one year, additional tenure-based PTO, and 40 personal hours annually.
• Paid gym membership, seven paid holidays, and a 50% discount on company products.
• Work-from-home setup requires a current Mac or Windows computer, antivirus protection, reliable high-speed internet, and a quiet workspace.