22 часа назад
Product Manager, Agent (AI)
137 000 - 156 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Manager, Agent (AI): Improving the self-serve customer journey and building a first-class agent experience for AI-first marketers with an accent on activation, retention, monetization, and cross-functional delivery. Focus on using experimentation, customer insight, and AI-powered tooling to resolve friction, define success metrics, and deliver customer value in a remote, async-first environment.
Location: Remote across the Americas; async-first environment
Salary: $137,000–$156,000 USD annually, with compensation zones ranging from $137,000–$156,000 to $164,400–$187,200 depending on market and experience
Company
provides a SaaS platform for automated email, push notification, in-app messaging, and SMS communication using real-time behavioral data.
What you will do
- Own the product experience of the agent and make it competitive, helpful, and effective for AI-first marketers.
- Collaborate with the agent team, other product managers, and engineering squads to integrate the agent across the platform.
- Identify and resolve customer friction using data, experimentation, and customer insight.
- Define and track success metrics for activation, retention, and monetization.
- Partner with Marketing, CX, Design, and Engineering to scope and deliver customer-focused improvements.
- Communicate priorities and progress clearly across teams and leadership.
Requirements
- 3+ years of product management experience in SaaS.
- Experience using or developing AI-powered tooling; experience with agentic products is beneficial.
- Demonstrated success improving activation or retention metrics.
- Strong analytical and experimentation skills, with comfort working through ambiguity.
- Experience collaborating across Product, Marketing, CX, Design, and Engineering.
- Clear communication, customer empathy, autonomy, and comfort in a remote, async-first environment.
Nice to have
- Previous product management experience with an agentic experience.
Culture & Benefits
- Remote, async-first work environment across the Americas.
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and families.
- 16 weeks of paid parental leave and unlimited PTO.
- Remote work and wellness stipends.
- Professional development budget and an inclusive, equity-focused culture.
Hiring process
- 30-minute recruiter call followed by a 30-minute hiring manager video call.
- 60-minute Product Case discussion with Engineering team members and a 60-minute panel review.
- Final candidates complete a background check and employment verifications.
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