Senior VIP Relationship Manager (MENA)

Location: Abu Dhabi, UAE

Company

hirify.global is a global cryptocurrency exchange and digital financial platform offering trading, payments, wealth management, custody, institutional services, and Web3 products.

What you will do

• Acquire clients and manage a portfolio of global VIP customers.
• Build and expand relationships with existing clients through frequent, sustained communication.
• Develop customer service processes and systems, establish management rules, and track key customer status.
• Analyze client behavior, identify unspoken needs, and prepare customer analysis reports.
• Coordinate with stakeholders across departments to deliver effective service solutions and customer experiences.

Requirements

• Experience managing portfolios of institutional clients, high-net-worth individuals, private bank customers, brokers, futures institutions, or commercial banks.
• Experience in sales and client services within banking, investments, or another international financial environment.
• Strong written and verbal communication skills.
• Ability to work under pressure, meet tight deadlines, and manage multiple tasks.
• Enthusiasm for the cryptocurrency industry and awareness of current market trends and innovations.

Nice to have

• Previous experience working with trading platforms or exchanges.

Culture & Benefits

• Professional development support through a Study Growth Fund.
• Regular team-building activities, workshops, and internal events.
• Collaboration with an international team.
• Career advancement opportunities within a rapidly expanding company.
• Internal mobility opportunities to support long-term career development.