Accounts Receivable Collections Analyst

Location: Hybrid, with 3 days per week in the Oakville, Ontario office

Salary: $54,000–$68,000 annually

Company

hirify.global provides cloud-based software for procurement, budgeting, payments, and grants management for public sector and government organizations across North America.

What you will do

• Manage collections for a defined portfolio of customer accounts and monitor outstanding receivables against collection targets.
• Identify and escalate delinquent accounts according to internal policy.
• Collaborate with Billing, Customer Success, Renewals, Sales, Product, and Finance to resolve invoice disputes.
• Maintain accurate collection notes, customer portals, and customer forms.
• Prepare collection reports and support month-end A/R analytics and reporting.
• Contribute to process improvement initiatives for accounts receivable and collections.

Requirements

• Diploma or degree in Finance, Accounting, or Business Administration, or equivalent experience.
• At least 2 years of relevant accounting or collections experience.
• Proficiency with accounting systems and software, with the ability to learn new tools independently.
• Experience working in a multi-currency, multi-entity environment.
• Intermediate Excel skills and strong proficiency in Microsoft Office.
• Strong organization, attention to detail, and ability to manage multiple priorities independently.

Nice to have

• Experience with NetSuite or Salesforce.
• Familiarity with customer portal management or billing workflows.

Culture & Benefits

• Hybrid work model with three days per week in the Oakville or Atlanta office, with the remaining schedule determined by the role and manager.
• Two additional Eunafier Days per year attached to long weekends.
• Up to eight hours of paid philanthropy time annually.
• Professional development through budgets, mentorship, AI learning, government technology expertise, and growth opportunities.
• Community engagement initiatives and opportunities to build relationships across a 600+ person organization.