3 часа назад
Senior Product Manager (Fraud Risk Platforms)
136 000 - 170 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Manager (Fraud Risk Platforms) (AI and risk operations): Building scalable systems for risk case resolution using AI-assisted review, automation, customer self-service, and case management with an accent on fraud prevention, operational efficiency, and auditability. Focus on defining case lifecycles, measuring automation and decision quality, and designing explainable risk decisions across engineering, data science, operations, and compliance.
Location: Remote - US
Salary: $136,000–$170,000 USD per year, plus bonus, equity, and benefits as applicable.
Company
is a publicly traded technology company headquartered in Boston and operating as a regulated gaming company.
What you will do
- Own the outcome-based roadmap for risk case decisioning across AI-assisted review, automation, self-service, and case management.
- Partner with Risk Operations to analyze case volumes, handling time, and agent workflows to prioritize high-impact opportunities.
- Define resolution paths, case lifecycles, routing, prioritization, queues, closure criteria, and evidence requirements.
- Lead discovery and delivery with Engineering, Data Science, Analytics, Controls & Compliance, and other cross-functional partners.
- Define success metrics and evaluate automation rates, workload reduction, self-service containment, AI review quality, decision quality, and operational cost.
- Build auditability into automated and AI-assisted decisions, including rationale and evidence for anti-money laundering and Responsible Gaming standards.
Requirements
- Bachelor’s degree or a suitable combination of education, experience, and training, with at least 7 years of Product Management experience.
- Experience in fraud, risk, trust and safety, or large-scale operations automation.
- Experience defining product strategy, building roadmaps, and leading initiatives from discovery through delivery and iteration.
- Strong analytical, prioritization, communication, and stakeholder management skills.
- Experience working with Engineering, Data Science, Analytics, Operations, and other business teams to create scalable solutions.
- Ability to work remotely from the United States; a gaming license issued by the appropriate state agency may be required.
Nice to have
- Familiarity with internal tools, customer-facing platforms, artificial intelligence, automation, risk operations, or foundational technology platforms.
- Experience in gaming, fintech, payments, insurance, or another regulated industry.
Culture & Benefits
- Work remotely within the United States.
- Bonus, equity, and benefits are available as applicable.
- Support is provided through the gaming license process when relevant to the role.
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