Supervisor, Fiber - Memphis

Location: Onsite at the Memphis data center; listed locations are Southaven, Mississippi and Memphis, Tennessee, United States.

Company

xAI develops AI systems designed to understand the universe and support humanity's pursuit of knowledge.

What you will do

• Supervise fiber technicians across data center installation, splicing, repair, and maintenance projects.
• Assign daily work, set priorities, coordinate with project management and superintendents, and track schedules.
• Direct troubleshooting, replacement, installation, and testing of fiber optic systems.
• Establish inspection points and sensor checks, monitor signal strength, and escalate anomalies.
• Maintain system records, as-builts, design markups, and project status reports.
• Coach technicians on hands-on methods, quality standards, safety, and documentation.

Requirements

• 2+ years supervising or leading fiber optic technicians on commercial or data center installation projects.
• 3+ years installing and routing optical fiber in large-scale Tier 3 or Tier 4 data centers.
• High school diploma or equivalency certificate.
• Ability to lift up to 35 lbs, work in tight quarters, work at heights up to 50 feet, and tolerate noisy environments.
• Availability for evenings and weekends according to site operational needs.
• Pre-employment and random drug and alcohol testing, plus pre-employment and annual post-employment background checks, are required.

Nice to have

• Fiber optics or cable installation certification.
• Extensive fiber splicing and structured cabling experience.
• Experience with hyperscale data centers, fiber certification, troubleshooting, and communication networks.
• Proficiency with light meters, OTDRs, optical power meters, fiber certifiers, loopbacks, and optical probes.
• Knowledge of fiber types, switches, port identification, fiber cleaning, and cleanliness validation.

Culture & Benefits

• Small, highly motivated organization focused on engineering excellence and curiosity.
• Flat organizational structure with hands-on contribution expected from all employees.
• Leadership opportunities are based on initiative and consistent delivery of high-quality work.
• Strong communication, work ethic, and prioritization are expected.