Inbound Billing and Settlement Staff (English/Korean)

Location: Santa Ana, CA, USA

Compensation: USD 30–34 per hour

Company

hirify.global, Inc. provides business services focused on delivering enhanced support and operational solutions for clients.

What you will do

• Manage settlement activities for the freight-forwarding business and maintain communication with customers and carriers.
• Prepare settlement status reports for management, customers, carriers, and headquarters.
• Process customer billing accurately and on time according to divisional requirements and company policy.
• Review freight documentation, audit carrier bills, and interpret tariffs and contracts supporting invoiced charges.
• Investigate billing errors and duplicate carrier charges, prepare correction forms, and perform ad hoc reporting.
• Improve settlement workflows by developing automated processes that reduce manual processing.

Requirements

• Experience in accounts receivable, accounts payable, invoicing, customer service, transportation, or logistics.
• Bachelor’s degree.
• Strong written and verbal communication skills and the ability to make decisions to resolve problems.
• Proficiency with Outlook and Microsoft Office applications, including PowerPoint and Word.
• Advanced Excel skills, especially VLOOKUPs and pivot tables.
• Ability to work overtime when needed.

Nice to have

• Bilingual English and Korean communication skills.

Culture & Benefits

• Contract engagement.
• Confidential handling of candidate information according to EEO guidelines.
• Overtime availability when required by business needs.