Logistics Coordinator (Supply Chain)

Location: Morrisville, North Carolina, USA; onsite

Company

Global supply chain management company operating through a unified international logistics network.

What you will do

• Receive, book, and schedule transportation orders to support timely freight movement.
• Prepare and process air waybills, commercial documents, and customs or regulatory documentation.
• Update shipment information, dispatch freight, monitor reports, and execute customer invoicing.
• Communicate with customers, vendors, airlines, trucking companies, and internal operations teams.
• Maintain compliance with internal policies, government regulations, and customer requirements.
• Identify process improvements, meet performance indicators, and escalate issues when necessary.

Requirements

• High school diploma.
• Excellent customer service, interpersonal, communication, and organizational skills.
• Strong attention to detail, sense of urgency, emotional resilience, and ability to work effectively with others.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• Fluent English required.
• Work authorization in the USA is required; work visa sponsorship is not available.

Nice to have

• Bachelor's degree in business, supply chain, logistics, or a related field.
• One year of experience in a customer service-related role.

Culture & Benefits

• Professional, leadership-oriented, and customer-service-focused work environment.
• Paid vacation, holidays, and sick time.
• Medical, prescription drug, dental, and vision health coverage.
• Life and long-term disability insurance.
• 401(k) retirement savings plan for US employees.
• Employee stock purchase plan, training, and personnel development program.