Mortgage Loan Servicing Analyst

Location: 11550 Ent Parkway, Colorado Springs, CO, United States

Salary: $29–$33.50 per hour, plus a 10% annual target bonus

Company

hirify.global and Wings Credit Union joined forces in January 2026 to expand resources and continue delivering financial services and member support.

What you will do

• Report daily and monthly loan activity to investors, including Fannie Mae and the Federal Home Loan Bank.
• Research and resolve investor rejects and reconcile investor and custodial accounts.
• Perform morning and evening balancing and investigate and correct general ledger outages.
• Complete escrow analysis, FHA and PMI disclosures, property tax reconciliation, and tax disbursements.
• Support release testing, compliance research, policy updates, projects, training, development, and quality control.
• Follow Bank Secrecy Act requirements, federal lending regulations, CFPB requirements, investor guidelines, and credit union policies.

Requirements

• At least 2 years of relevant lending or accounting experience.
• Knowledge of mortgage lending terminology, first mortgage products, investor selling and servicing guidelines, and lending regulations.
• Ability to analyze issues, resolve problems within regulatory requirements, prioritize workloads, and work independently.
• Strong organizational, mathematical, analytical, communication, and interpersonal skills.
• Basic competency with Microsoft Word and Excel or similar programs.
• A bachelor's degree in business, accounting, finance, economics, mathematics, statistics, information systems, or data analytics is preferred.

Nice to have

• At least 2 years of financial or business analyst experience.
• At least 2 years of accounting experience.
• At least 1 year of first mortgage or HELOC servicing experience.

Culture & Benefits

• 401(k) match and discretionary profit sharing.
• Health, dental, vision, life, short-term disability, and long-term disability insurance.
• Health Savings Account with company contribution.
• Paid vacation, sick leave, floating holidays, volunteer time off, and holidays.
• Tuition reimbursement, paid parental leave, and an Employee Assistance Program.