Application Reliability Engineer (AdTech)

Location: New York, New York, United States

Salary: $100,000–$130,000 USD annually

Company

hirify.global is an advertising platform that helps brands, publishers, and platforms operate programmatic advertising across online video, connected television, display, and native formats.

What you will do

• Own Level 2 tickets end-to-end, including discrepancy investigations, integration validations, service requests, and on-call support.
• Troubleshoot issues across the Exchange, Creative Platform, reporting layers, DSP/SSP workflows, and tag or pixel implementations.
• Validate REST and OpenRTB API payloads, partner integrations, new products, and UAT launches.
• Use SQL, log analytics, and APM tools to investigate incidents and identify root causes.
• Support Account Management, Customer Success, Engineering, Product, Integrations, and external partners with clear technical updates.
• Improve runbooks, monitoring, ticket workflows, validation scripts, and other automation while contributing small fixes and tooling pull requests.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least 5 years of experience in solutions, technical support, or operations, ideally in AdTech or a related industry.
• Strong SQL skills, including joins and window functions, plus experience with Grafana, Kibana, Datadog, or similar log analytics and APM tools.
• Working knowledge of programmatic advertising, OpenRTB, header bidding, DSP/SSP, S2S integrations, and core AdTech metrics.
• Experience validating REST APIs, troubleshooting tags and pixels, reading code, and writing small scripts or queries.
• Strong communication skills and availability to participate in an on-call rotation and manage time-sensitive partner issues.

Culture & Benefits

• Collaborative, positive, and supportive workplace focused on continuous innovation.
• Medical, dental, and vision plans for eligible employees.
• Flexible paid time off.
• 401(k) with employer match.
• Additional bonuses and region-specific benefits may be available.